We hope you find ordering from Coral Mania a pleasant experience.

GENERAL INFORMATION

Coral Mania ships all over Australia, including to you. All orders are sent via Australia Post Express Post to ensure your order is only "out of water" for the least amount of time as possible. The day your order ships, you will receive an e-mail updaing you that your ordered has been shipped. Please Note: We strongly encourage someone to be available on the day of delivery to prevent the aquatic life from being exposed to the elements and extreme temperatures.

SHIPPING COSTS & POLICIES

Shipping cost are as follows:-

• Flat $15 fee for all shipping (regardless of order size).
• Free shipping on all orders over $300!

Normally your order will be packed and shipped the next business day. You will receive your order 24 hours after it is shipped, aslong as you are within the Auspost Express post network. Please Note: If weather is above 35 degrees or below 20 degrees, we may ship on another day to ensure your order arrives alive.

Please check to see if your postcode is within the Express Post Next Day Delivery network before ordering: Next Day Delivery Network or check at bottom of this page. If you do make an order and you are out of the Network the "Arrive Alive" policy is null and void. We regularly ship over 2 days with an outstanding success rate. We will only ship corals on Monday - Wednesday to ensure that they do not end up in a depot over the weekend.

HOW DO YOU PACK MY LIVE ORDERS FOR SHIPPING?

We care about our animals, and want them to arrive safely and alive. We pack all live orders by placing each specimen in double-bagged heavy mill plastic bags filled with appropriate amounts of water and oxygen. We then place the bags in a plastic lined Styrofoam container making sure they are packed securely, so they cant shift while in transit. Heat or cold packs are often used for temperature control. The packing slip will be inside the box with the details of your order.

CAN I PICKUP MY ORDER?

No. Our facility is not open to the public.

For next business day delivery, Express Post items can be sent between all locations listed below.

*   Service guaranteed in townships only in these postcodes

**  Service guaranteed to Mail Centre Post Office Boxes only